Privacy Policy
Last Updated: August 1, 2025
At Alina Medical Supply, we value your privacy and are committed to protecting your personal and health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.
This Privacy Policy explains how we collect, use, and protect your data when you visit our website or use our services.
By using our website, filling out our forms, or purchasing our products, you agree to the practices described in this policy. If you do not agree, please do not use our site or services.
Information We Collect
When you use our website or services, we may collect:
Personal Information
• Name
• Address
• Phone number
• Email address
• Insurance details, prescriptions, and other medical information when required for product eligibilit
Non-Personal Information
• IP address
• Browser type and operating system
• Pages viewed and time spent on our site
• Website navigation patterns
How We Collect Data
We may collect information through:
• Cookies – Small files placed on your device to store preferences and enhance your browsing experience. Cookies do not directly contain personal health information.
• Website Logs – Automatic collection of technical information about site visits for security and analytics.
• Forms, Emails, and Messages – When you contact us, submit an eligibility form, or send us documents, we may keep records of your communication.
How We Use Your Information
We may use your information to:
• Process and deliver your orders
• Verify insurance eligibility and process claims
• Respond to your inquiries and provide customer support
• Improve our website, products, and services
• Send you important updates or special offers (only if you have opted in)
We do not sell, rent, or trade your personal information to third parties.
Protected Health Information (PHI) Uses & Disclosures
In accordance with HIPAA, we may use and disclose PHI for the following purposes:
• Treatment – Coordinating care with healthcare providers and verifying prescription requirements.
• Payment – Contacting insurers for coverage verification, submitting claims, and obtaining reimbursements.
• Healthcare Operations – Improving our services and quality control.
• Legal Compliance – Responding to lawful requests from regulatory bodies, courts, or public health authorities (e.g., recalls, audits).
Your Rights
You have the right to:
• Access – Request a copy of your personal or health information.
• Correction – Ask us to fix any inaccurate or incomplete information.
• Restriction – Request limits on how your information is used or disclosed.
• Deletion – Request that we delete your personal data unless retention is required by law.
To exercise your rights, contact us at: 📧 alinamedicalsupply@gmail.com
Data Retention
We retain your personal and health information only as long as necessary to:
• Provide products and services
• Meet legal and regulatory requirements
• Resolve disputes
Even if you stop using our services, certain medical records may be kept for up to 6 years in compliance with federal regulations.
Security
We maintain physical, electronic, and administrative safeguards to protect your personal and health information against unauthorized access, use, or disclosure.
Links to Other Websites
Our website may contain links to external websites. We are not responsible for the content, privacy, or security practices of other sites. Please review the privacy policies of any website you visit.
Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Please review it periodically to stay informed.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Alina Medical Supply
📧 alinamedicalsupply@gmail.com